Introduction to Dansailing
Welcome to our website. If you continue to browse and use this website, you are agreeing to the following conditions of use. If you disagree with any part of these conditions, please do not use our website.
Dansailing recognizes the importance of protecting the privacy and rights of users using its website and service. Dansailing is seriously committed to complying with the regulations on the protection and security of personal data.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties can guarantee the total accuracy of the information found on this website, though we strive to maintain it to our best ability.
Any information or materials on this website are for guidance purposes. You should ensure that any products, services or information available through this website meet your specific requirements. We are of course here to advise you accordingly.
This privacy statement may be amended in the future to ensure continued compliance with all applicable regulations in the event of amendment or update.
The term “we” or “us” refers to Dansailing, registered in England, is owned and operated by Cristina Jubero, number 44967652-F. The registered address is 21 Berwick Road, SK17 9PD, Buxton. The term “you” refers to the user or viewer of our website.
The aim of this policy is to describe what types of personal data Dansailing may collect from you and how Dansailing, its contractors and partners may be allowed to use it. This policy also provides you with important information about your rights and the protection of your personal data. We have included every aspect we can identify, however, if you have any questions which are not answered by this policy, we are of course available to answer these.
The sections of this policy are:
- What information we gather
- How we gather that information
- Where we store that information
- How we use the information gathered
- Who we share the information with
- How to access and update your personal information
- How long we store your information
If you would like to check what personal information We hold for you, please contact us.
At any time, you have ‘the right to be forgotten’. This means that you can request us to delete any of your information which Dansailing hold.
1. What information we gather
Without information, we can not help you find and organize your yacht charter, cruise or nautical event. Therefore, in order to offer you our service we need to collect, keep and share some personal information and ask for your consent in this regard in accordance with this policy.
In this way, the personal data collected about you will depend on the type of interaction you have with us and our website. For example, if you make a request for a quote or contact us through our website, we will need to collect your name, surname, email address, mobile/landline number and other information you provide in the comments section because you consider it necessary for answering your request. If you make a booking with us, then we will need more detailed information to be able to offer you our services and we will have to share it with our partners. You can get more detailed information in the following chart.
If you are using a mobile device and are browsing our website, we may collect your IP address or another device identifier, browser type and version, time zone settings, browser complement types and versions, operating system and platform.
Personal information of a minor.
We aim to minimize the collection of information regarding minors. All information we do collect is reasonable and necessary to participate in the end product. It is usually limited to the advanced passenger information required by our suppliers: names, dates of birth and passport details. We do not require contact details. Parents may review the personal information about their child collected by Dansailing as outlined in the rest of this policy. They may at any time ask for its deletion by contacting Dansailing. Parents may also agree to the collection and use of their child’s information, but still not allow disclosure to third parties.
2. How we gather that information
We can collect information in several ways:
Phone / Email: Upon calling us or sending us an email to make an enquiry, we will ask you for some basic information; contact details and holiday requirements. We will enter the provided contact details (email address and phone numbers) into our reservation system. This so is as to formulate and send our offer to you.
When making a request through the contact or quote form on our website, the data collected and the procedure is the same.
Website: so that we can continuously improve the user experience on our website, we use data analysis tools. This track the pages visited, actions taken (clicks and searches), devices used (mobile devices, tablets or desktop computers) and origin of the visit (google search, advertisement, etc.). No personal information is recorded at this stage.
3. Where we store that information
Depending on your level interaction with us, will gather and store various types information The information we collect is stored on secure servers. Some of our services, notably emails, are provided by external suppliers. They may process and store information on their servers in different locations around the world, depending on where you are when you access our website. However, we will implement all the necessary protection measures to safeguard your data, regardless of the location.
4. How we use information gathered
In order to offer our service to our customers, we need to collect certain personal information, for example, if you make a booking, we will need to know about your identity; passport details, contact information, sailing license, etc. We are aware of the responsibility involved, so we want to offer you reassurance regarding the use of this information.
The two main uses of your information can be divided into:
– Operational requirements
In order to organize your yacht charter, we will need to gather personal information of the following type (passport, contact information, sailing licence and resume, etc.). You can see all the information in our infographic. With this information, we will create your client file in order to offer you our service and confirm your booking. In summary, we will use your information to manage the service you have requested, communicate with you and confirm delivery of the charter with the fleet operator you have booked.
At this point, we would like to make it clear that at no point would we ever sell your personal information or pass it to a third party for the purposes of advertising. Dansailing processes your personal data and will keep in touch with you to inform you about our services and the possible changes and improvements, as well as other services in which you have shown your interest, and provided that you have given us your consent so that this information be sent.
By joining our newsletter through this site, you agree that we hold the personal contact information that you have voluntarily submitted to our server. Registered users will receive emails from Dansailing that detail offers and news that we think will be of interest to you.
So long as you have given us permission to do so, we will also maintain contact with you via any of the means we have collected during the booking of your charter, to inform you about our services; such as letting you know about upcoming changes or improvements.
We use the gathered information to offer you tailored content – like giving you more relevant search results and ads. This is done by segmenting our database, but also by using information collected from cookies and other technologies, to improve your user experience and the overall quality of our service. One of the products we use to do this is Google Analytics. For example, by saving your most viewed destinations, we will be able to have our best and most relevant offers appear to you. Or by tracking user sessions, we can see which content is most searched and should, therefore, be most prominent. When showing you tailored ads, we will not associate an identifier from cookies or similar technologies with sensitive categories, such as those based on race, religion, sexual orientation or health.
5. Who we share information with
We must share your information with certain parties to ensure we offer the best possible service. We only share your information when and where necessary. This will range from the Dansailing staff to our partners, fleet operators. Below you will find more details:
Employees: They need to have access to the information in order to manage, process and confirm bookings.
Service Providers: In order for us to get a better understanding of how you use our website and services we use third party companies. This ranges from our IT provider, analytics companies, pay per click (PPC) and E-Newsletters
For legal reasons: On some occasions, your information must be shared with local authorities, such as the Port Police, Marines and port officials. This may be due to a number of reasons and depends on the situation; however, it is usually due to the need for additional procedures or reported incidents.
How we share it:
We work with a combination of online information systems and email forms. This really depends on the booking system of the fleet operator with which you are booked. In cases where we are transferring your information to suppliers by email, our accounts are covered by security measures. All information stored by third-party booking systems requires a login with a password.
6. How to access and update your personal information
Whenever you use our services, we aim to provide you with access to your personal information. With proof of your identity, you can at any time verify the accuracy or request the correction, update, or deletion of your personal data– unless we have to keep that information for legitimate business or legal purposes.
We aim to maintain our services in a manner that protects information from accidental or malicious destruction.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
If you have agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us firstname.lastname@example.org. We will not sell your personal information to third parties. We will not disclose your information unless we are required by law to do so. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. By accessing this site, you signify your acceptance of these conditions.
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
The information contained in this website is for general information purposes only. The information is provided by Dansailing and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website, you are able to link to other websites which are not under the control of Dansailing. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Dansailing takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
7. How long we store your information
Dansailing will keep your personal data in a secure environment for the time necessary to achieve the purposes for which they were collected or during the minimum retention period provided by the applicable legislation.
At any point you can “request to be forgotten” by emailing email@example.com