Terms and Conditions
1. Scope of our service
Through its website, Dansailing advertises and promote all the boats and nautical services proposed by the charter companies located in different destinations.
The information contained in this website is based on information provided by the charter companies, which we collaborated with. Although we try to make our service as accurate as possible, we cannot verify or guarantee that all information is accurate, complete or correct. We are also not responsible for errors (such as manifest and typographical errors), interruptions (due to temporary and/or partial drops of the server or to repairs, updates and maintenance of our website or other reasons), inaccurate, false information or lack of information. The availability and rates of advertised boats will only be confirmed by email or by every client’s private account once the client has sent a request.
From the moment you access to Dansailing website, Dansailing acts only as intermediary between you (the client, user) and the fleet operator (local charter companies) that owns and manages the boats that appear on this website announced.
By making a reservation through Dansailing, the user enters into a direct contractual relationship with the charter operator at which he/she books. Dansailing acts as an intermediary and is only responsible for establishing contact between the final service provider and the user, transmitting the details of the reservation to the relevant charter operator and sending the user a confirmation email for and on behalf of the charter operator. Dansailing. therefore, is not responsible for the provision of the service and, does not guarantee or respond to the non-fulfilment or non-exact fulfilment of the service contracted by the lessor, who is with whom the client hires.
Each User expressly acknowledges that by making a reservation through Dansailing will engage in a direct contractual relationship with the charter operator that will provide the service and that Dansailing acts as an intermediary with the purpose of allowing such direct relationship to take place. Dansailing will send you all the general terms and conditions of the fleet operator at which you book before confirming your payment.
Once the booking of such services will be completed, you will receive a formal yacht rental contract from the charter operator, which will regulate all aspects related to the services provided. The User expressly acknowledges that before making a reservation he/she has read all the charter conditions of the fleet operator.
The prices that appear on our website are very competitive. All prices on Dansailing website are only for the rent of the boa, and are shown with VAT included (subject to change of such taxes), unless otherwise indicated in any of the services offered on our website or in the confirmation email sent directly to the client.
The price indicated is subject to change at any time, since depending on the departure basis rates may change daily. Therefore, the price will only be confirmed by email or by the private account of each client.
Obvious errors (errata included) are not binding.
Dansailing is obliged to transmit the information of each reservation to the service provider.
Dansailing will also be required to charge the User the price of the services contracted.
Dansailing will receive a payment made by the User in the name and on behalf of the charter company / owner of the boat that will provide the service, including all additional services indicated by the Users in the booking confirmation and according to the particular conditions of each Boat and / or destination. Dansailing will transfer the funds to the rental company / owner of the boat in accordance with the conditions established with each one.
Dansailing will provide the customer with confirmation of acceptance of the contracted services immediately after the payment is completed in accordance with the conditions previously established. A confirmation voucher will also be sent to the email address provided by the customer for this purpose, once the first payment is completed.
The user undertakes at all times to provide accurate and truthful information for the data requested in the contact form and in any other form that is requested to contract the services offered by dansailing and to ensure that this information is updated. The User also expressly undertakes to provide the final supplier of the contracted service with all the details and information that may be requested for the correct provision of the service in question. The User authorizes Dansailing to verify the veracity of the personal data and any other information provided and undertakes to cooperate during such verification.
The user is responsible for the total payment of the contracted services, respecting the procedure, deadlines and amounts stipulated in the reservation document / email sent to them.
The user expressly acknowledges that he/she is obliged to use these services in a correct manner and in accordance with the laws, regulations and these general conditions as the particular ones that are applied in each case. The user accepts all the responsibilities that could derive from an incorrect use of the contracted services.
4. Method of payment
The user can make their payments through paypal or bank transfer to the account that will be informed to the user at the time of booking or in accordance with the means of payment that at any time are indicated in the pre-reservation e-mail. Payments with debit / credit card may include a 1.5% handling charge. Please ensure we are advised if this is not acceptable and make alternative arrangements in plenty of time.
When making a reservation with a charter company through our agency, you accept their cancellation conditions, as well as other additional terms and conditions that may affect your booking. You can see an example of these general charter conditions although the general conditions of rent and cancellation of each charter company will be sent during the booking process in the e-mail prior to the confirmation of the first payment. Therefore, when you make the first payment of your reservation, you confirm that you have read and accepted all the general charter terms of the charter company with which you enter into a direct contractual relationship. Please note that a reservation can be canceled (without prior notice) at the time when (the rest of) the unpaid amounts are not fully paid on the relevant date in accordance with the conditions of payment of your booking.
If you wish to review, modify or cancel your reservation, please see the general conditions attached in your booking e-mail. Please note that additional charges my be applied according to the conditions of cancellation, in case of cancellation or change of the booking. We recommend that you read these conditions carefully before booking .
By making a request through dansailing, you agree to receive our newsletter with news and special offers for our subscribers. When making a reservation, you agree to receive an e-mail, after your cruise, with a satisfaction survey for feedback on service quality.